Minggu, 07 Februari 2010

Dharani Alweera -Joining Emirates Cabin Crew

Joining Emirates Cabin Crew

Many have asked how to join the company as Cabin Crew, many questions. I’ll try my best to answer them in ONE post. I’ll try to give a detailed chronology of how you could get a job working for Emirates, but that is only based on my experience so far. There’s probably other ways to join but I’ll go for the most common one, the one that applies to any wannabees out there. I’ll also try to design some sort of chart to be even clearer.

Ok, the first questions you ask yourself BEFORE joining ANY airline company, targeting a Cabin Crew/flight attendant job are :

  • Is it really want I want to be doing ?
  • Am I afraid of staying up 20 hours straight with make-up, shoes and customers to please in an aircraft ?
  • Will I be OK with moving to a foreign country (Dubai UAE, for example) or not ?
  • Being on the move 24/7, christmas, NYE, Holiday periods bothers me ?
  • Does a strict/standard driven atmosphere bores you already ?
  • Wearing a uniform is a burden ?
  • SMILE 24/7 doesn’t suit you ?

There’s a lot more to add, but if the answers to those few questions is negative, then I think you should reconsider your objective. Otherwise you can move on and read the rest !

  • You like working in a team ?
  • You like meeting new people every day ?
  • You like moving around ?
  • You like the customer service industry ?
  • You like satisfying others might it be colleagues or customers ?
  • You like learning new cultures ?
  • You speak TWO languages ?

Those aren’t the only questions but if the answer is yes to all of those, then you have the kind of profile airline companies are looking for.

Ok, so we’ve been through the first screening, or “self-screening”. Many screenings are to come in the future of your application with Emirates. The next step is to apply for an Open Day/Assessment Day with the airline. Those Open Days are regurlarly held in major cities where Fly Emirates operates. Held around twice a year depending on the country, this can vary and I won’t be able to give you any information towards that. I went to the Open Day in Paris last year and I will base this breakdown on the stages I’ve been through. I think it’s the same procedure everywhere with little differences.

Now that you’re ok with the pros & cons of being a flight attendant / Stewardess / Cabin Crew you can start applying online.

Go to http://www.emiratesgroupcareers.com and look for the box in which a link is named “Register your interest here if there are no suitable vacancies”. Read the whole pages, they will give you basic information on working with them, living in Dubai etc etc. You’ll also have to comply with those requirements :

  • Minimum age 21 years at the time of application.
  • Minimum arm reach of 212 cms (on tip toes), which will enable you to reach emergency equipment on all aircraft types.
  • Educated to at least high school standard.
  • Medically fit to meet aircrew requirements.
  • Fluent in written and spoken English (fluency in another language is an asset).
  • Previous experience in the service/hospitality industry is an advantage.
  • Finally, you will be the sort of person who has the natural ability to provide excellent service within a team environment.

Then click the given link (Click “register”), and you’ll be taken to the online application form… You’ll have to create a Cabin Crew Application that they’ll refer to until you are actually successful to join. Fill in every single thing they ask (red star next to a field means it is required information). It will take you quite some time. Never close the window until you’ve completed the whole form or you’re information won’t be saved.

After you’ve completed the form you’ll receive a automatic confirmation email with your reference number, password and what have you… The waiting begins here. Hold on because Emirates will take your patience to the limits, and that is just the beginning. If you fit in what they are looking for they will send you an invitation to a Open/Assessment Day nearest to your home (mine was Paris). You’ll be given a date, time & place. Usually a conference center or hotel with conference rooms near a international airport.

For the Open Day you will need to bring along with you :

  • Updated CV (Curriculum Vitae) > Now, on the CV, make it clear and un-cluttered, if you’ve had any previous customer service experience then this is a very good idea to have at the top of your resume. Remember, if you haven’t got any previous customer service experience it is not a problem, you’ll probably strike them with something else ! If they think they can train you in customer service they WILL DO IT !
  • 6 Passport Size Photographs > business attire, neatly groomed, looking gorgeous, no scarfs, light make-up for women, non for men ! and most importantly SMILE (even french citizens should smile on those Passport photos). A genuine smile will make the difference when your file is in that pile.
  • 2 Full Sized (10×15 cm) Photographs in Business Attire > Suit, white shirt, tie and shoes for men / Knee length skirt or dress with skin coloured stockings (no scarf) for women. Those photographs will be presented a round table of judges back in Dubai as per the recruitment officer I had, so keep SMILING, give the best of you !
  • 2 casual Full Sized (10×15 cm) Photographs > those photos must be of you in a natural setting, casually dressed, not smoking nor drinking. Alone is best, if you haven’t got any alone, then ones where the recruitment officer can recognize you.
  • Photocopy of your Passport
  • Photocopies of School Certificates
  • PENS and I’m not joking.

That’s all you’ll need to bring. Get ready for those days, as they’ll be testing your patience, nerves and your will of becoming a Cabin Crew.

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